At Iris Hotel Cape Cod, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you stay with us, dine, enjoy our spa services, or interact with us through our website, social media platforms, or other communication channels. By engaging with our services, you consent to the practices outlined below.
Information We Collect
We may collect personal information in the following ways:
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When you book a stay or service: Name, contact information, payment details (via secure processors), special requests, and guest preferences
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When you communicate with us: Email inquiries, website form submissions, customer service interactions
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During your visit: Stay history, dining and spa usage, and guest feedback
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Through digital platforms: IP address, browser type, and site interaction data via cookies (used to enhance your browsing experience)
How We Use Your Information
Your information allows us to elevate your experience at Iris Hotel Cape Cod. We may use your data to:
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Confirm and manage reservations, payments, and guest services
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Personalize your experience based on past visits or stated preferences
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Communicate important updates, confirmations, and special offers
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Improve our hotel, spa, and dining services through feedback and usage analysis
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Share promotional content if you have opted in to receive marketing communications
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Fulfill legal obligations and maintain operational integrity
Sharing of Information
We do not sell your personal information. However, to deliver our services effectively, we may share your data with:
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Trusted third-party vendors (e.g., reservation systems, payment processors) who operate under strict confidentiality agreements
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Legal or regulatory authorities when required by law
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Partners assisting with the execution of promotional campaigns or loyalty programs, when consented to
Data Security
Your personal information is treated with the utmost care. We implement appropriate physical, electronic, and managerial safeguards to prevent unauthorized access, maintain data accuracy, and ensure the proper use of information.
Your Rights
You have the right to:
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Access and review your personal information
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Request updates or corrections
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Withdraw consent for marketing communications
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Request that your data be deleted, subject to applicable laws
To exercise these rights, please contact us at info@irishotelcapecod.com or speak to a member of our front desk team during your stay.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and notify you where appropriate. Continued use of our services indicates your acceptance of the revised policy.
Contact Us
Iris Hotel Cape Cod
📍 291 Jones Rd, Falmouth, MA 02540
📞 +1-508-540-2000
📧 info@irishotelcapecod.com
🌐 www.irishotelcapecod.com
IRIS HOTEL CAPE COD